Such rage has never been known

i could have killed someone yesterday. Those who know me know that it ussually takes a lot to make me mad. Yesterday, yesterday this woman made me so mad. Its a day later and I could still get myself worked up about it. I punched a wall, yeah thats right, put my fist into a wall. Not normal for me. Not just a little tap either, I put a bit of a hole in it. Rediculous. She mocked me, this damn woman mocked me. It was a phone call, she fought and fought and all i was doing was my damn job and enforcing policy. Those who write policy try to make it so we have as little judgement in case operations as possible, supposedly everything is in policy. But this woman felt she was too good for policy. Why, you ask? Well she and her husband are very rich, and very white and very very beligerent. They are used to getting their way in everything. Well in this case she is not dealing with some stupid teller at the bank or an associate at Pier 1. No sir! This is the mother fucking division of mother fucking family and children services! If she was really nice about it and had actaully tried in good faith to work with us and follow the spirit of what we ask for and so on and so forth we have been known to bend the rules a bit. But no way. She must have forgotten who she was speaking with. This family makes demands and forgets that we owe them nothing but in fact they were the ones who want the children placed with them. She actually had the balls to threaten to bring the kids back so we could place them again....anyway, it was bad. Real bad, I was cursing in the office all up and down the halway. Not normal for me, even at angry times. I really wanted to do the ghost dad thing and strangle her through the phone. Its a good thing that im not ghost dad. I pray for wisdom in dealing with this family. and I pray that God gives me the patience to not take those kids out of that home simply because their grandparents are assholes.